What are Groups and Tags?
Groups Tags and Content Tags are the two annotation and labeling tools available in QualBoard and are specifically designed for Moderators.
Group Tags allow you to "tag" participants with a label -- for example, "early adopter" or "never used Product X."
Content Tags are applied to content (text in the discussion, images collected, etc). Content Tags can be likened to having a "highlighter" to easily note and mark content in your discussion.
You can always export a transcript showing tags. This will pull your transcript with all your Group Tags and Content Tags shown. You can also sort/filter by tags to refine your transcript searching.
Group Tags vs. Content Tags